Privacy policy

🔒 Privacy Policy – Royalsloom

Last updated: January 1, 2026

At Royalsloom, your privacy and trust are our top priorities. We are committed to protecting your personal information and using it responsibly while providing you with a smooth and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on Royalsloom.com, or communicate with us.

By using our website or services, you agree to this Privacy Policy.

✅ Information We Collect

When you shop or browse on Royalsloom.com, we may collect:

  • Contact details: Name, email, phone number, shipping and billing address

  • Payment information: Credit/debit card details, transaction information, or other payment methods

  • Account details: Username, password, preferences, and settings

  • Order and transaction info: Products you view, add to cart, purchase, return, exchange, or cancel

  • Communications: Any messages, inquiries, or feedback you send us

  • Device info: IP address, browser type, device info, and network connection

  • Website usage info: How you browse and interact with our website

🛡 How We Use Your Information

We use your information to:

  • Process and deliver orders accurately and on time

  • Provide customer support and respond to questions

  • Improve our website and services based on your preferences

  • Send updates and promotions if you agree to receive them

  • Prevent fraud and ensure security of payments and accounts

  • Comply with legal requirements or respond to lawful requests

🔐 How We Protect Your Data

We take your security seriously:

  • All payment and personal information is secure and encrypted

  • Only authorized staff have access to your data

  • We never sell or share your information with anyone for marketing without your consent

⚖ Third-Party Services

We may share your information with:

  • Shopify and service providers (for payments, shipping, analytics, IT, and support)

  • Marketing partners for promotions (you can opt-out anytime)

  • Affiliates or business partners for operational purposes

  • Legal or safety reasons, such as compliance with law or fraud prevention

All third parties follow strict privacy rules to protect your information.

🧩 Cookies and Tracking

We use cookies to:

  • Improve website performance and speed

  • Show you products you may like

  • Analyze website traffic

You can disable cookies in your browser, but some features may not work properly.

👶 Children’s Data

Our website is not for children under 18. We do not knowingly collect information from children. Parents can contact us to request deletion of any data accidentally collected.

⏳ How Long We Keep Your Data

We keep your information only as long as needed to:

  • Provide services and maintain your account

  • Comply with laws and regulations

  • Resolve disputes or enforce policies

📢 Your Rights

Depending on your location, you can:

  • Access the personal information we hold about you

  • Correct or update inaccurate info

  • Delete your personal information

  • Receive a copy of your data or transfer it to another service

  • Manage marketing preferences (unsubscribe from promotional emails anytime)

To exercise these rights, contact us:
📧 Email: royalsloompk@gmail.com
📞 Call/WhatsApp: 0328-6000442

🌍 International Transfers

Your information may be stored or processed outside Pakistan. We take steps to ensure your data remains protected, including secure transfer methods.

🔄 Changes to This Policy

We may update this Privacy Policy occasionally. The “Last updated” date will reflect the latest version. By continuing to use our services, you agree to the updated policy.

📞 Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

Royalsloom
PAF Officers Colony, Lahore, 35020, Pakistan
📧 royalsloompk@gmail.com
📞 0328-6000442